At Merizia Inc. ("Merizia," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data.

1. Information We Collect

We collect the following types of information:

Account Data: Name, email, company name, login credentials (including SSO tokens)

Candidate Data: Resumes, interview recordings, scores, and feedback

Usage Data: Device, browser type, IP address, and interaction logs

2. How We Use Your Information

To provide and maintain our Services

To improve interview models and agent performance using aggregated, anonymized data only; your company-specific knowledge base and candidate data remain strictly private and are never shared across clients 

To ensure fairness, compliance, and system integrity

To communicate with you about your account or updates

3. Sharing and Disclosure

We do not sell your data. We may share client data, including candidate information, only with:

Trusted third-party vendors who assist in delivering our Services (e.g., cloud providers, analytics)

Legal authorities as required by law or legal process

We do not share client or candidate data across clients or for marketing purposes.

4. Data Security

We implement appropriate technical and organizational safeguards to protect personal data, including encryption, access controls, and regular audits.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

Access or correct your data

Request deletion of your data

Object to or restrict processing

To exercise these rights, email us at: privacy@merizia.com

6. International Transfers

Your information may be stored and processed in countries where we operate or our partners are located. We ensure adequate protections are in place.

7. Data Retention

We retain data only as long as necessary for the purposes described in this policy or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or through our platform.